Reservations can be made in the following ways:
Your reservation is successful when you receive a confirmation from us.
- through our web-site reservation form
* COMPANY reserves the right to offer the customer a different car mark / model/ on same group or higher, at the same price as the reserved vehicle.
The minimum rental term is 24 hours. The rental term should be determined before the rent starts. Extensions are acceptable only after a written conformation from COMPANY.
Rental term: Non observance of the check-in date , pointed in the contract with more than 24 hours is considered as a reason for the termination of the contract. In that case Global Rent a Car will inform the police and will undertake the appropriate measures to trace the car.
We do accept the following forms of payment:
- OTHER PAYMENT
- DINERS CLUB
- DEBIT CARDS
2. Other driver's requirements
- Driver's min year: 21
- Driver's max year: 65
3. Documents requirements
- Document Requirements A valid documents in original. Copies are no accepted.
- Driving license requirements: The driver must be in possession of a full driver's license for a minimum of one year. Photocopies, faxes or letters will not be accepted. Driver's licenses must be for manual transmission gear type of cars.
BG and UK drivers: photo card license must be accompanied by the paper counterpart.
The same conditions apply to all additional drivers.
- PASSPORT requirements: A valid passport – applies to the customer and all additional drivers.
- Personal ID card requirements: A valid personal ID card – applied to the renter and all drivers.
- Credit card / Debit card requirements: The customer is requested to provide a credit/debit card before the rental period starts.
- Is deposit required? A deposit will be debited from the customer's credit or debit card at the time of collecting the car. We may request a deposit in advance if there are any special requirements or needs.** The deposit will be automatically refunded upon return of the car or will be offset against any money owing to Global Rent a Car. No rentals can be made without a deposit.
** Example: If a car is required to be delivered to an area where Global Rent a Car has no office or where reservations are required for more than one car.
How we calculate the deposit?
DEPOSIT = The full rental amount + Excess for the car you wish to rent + the amount of full tank of fuel for the specified car
For those customers who have no credit or debit cards a special deposit will be required.
- What is the deposit for? The deposit is taken as a guarantee
- What is the deposit amount? The deposit amount / Excess Charge is as follows:
For Groups A, B - EUR 250.00
For Groups C, D - EUR 300.00
For Groups E, F - EUR 350.00
For Groups H, 4wd - EUR 400.00
Minivan - EUR 250.00
- Is additional driver allowed? Yes
- What is the max number of additional drivers? 2
- What is the cost of additional driver? A fee of EUR 12 will be charged for each additional driver. Family members are exempt.
- Is this charge per day or per rental? This fee is per rental.
All vehicles are offered with Third party Insurance, Collision Damage waiver /CDW/ and Theft Waiver /TW/ insurances. The cost of these insurances is included in the basic rate of the vehicle. These insurances reduce the Client’s liability to the Excess charge depending on the vehicle.
Liability of the Customer
In case of an accident there will be no excess charge if the Customer / driver / is not at fault and this is verified by the police statement / protocol. If a statement / protocol is not presented at the time of check in, the Customer will be charged for the full damage. If the Customer is found to be at fault and a police statement / protocol is present the Customer will be lieble for the full Excess.
The Collision Damage Waiver and Super CDW are not full comprehensive insurances and have some exceptions:
They do not cover the following cases:
under car body damages;
damages on the tyres and wheel rims not caused by fire or accident;
racing, training, pulling of other vehicle etc;
damages inside the car and stereo;
driving under the influence of alcohol or drugs;
wilful action or gross negligence;
written statement by police is not presented at time of check in.
TW and Super TW do not cover the following cases:
The car has been stolen with the car documents or/and the car keys;
The Customer has not reported the theft to the police and Global Rent a Car and /or has no statement by the police at time of check in.
The car has been driven outside of Bulgaria without Global Rent a Car consent.
In these cases Global Rent a Car will claim the liability, up to the full extend of the damage.
A special Super CDW / SCDW/ and Super TW /STW/ is available for Customers who wish to have no Excess charge. Call Global for more information.
Gasoline / Fuel Policy
The gasoline expenses are not included in the rate. At the time of collection the car will contain a full tank of fuel and should be returned with a full tank of fuel. If not, a charge of EUR 1,5 for each liter of gasoline will be made.
Delivery / Collection
We offer free delivery / collection services within city limits **.
Global Rent a Car also offers outside city limits and out of opening hours, delivery/collection, upon request.
** Valid only in cities where our offices are located.
One way rentals allowed on request ! Additional fee may apply.. Please contact us for more information.
Driving outside Bulgaria is possible for a few countries and with extra charges. ****
****Contact the nearest Global Rent a Car office for details
For a loss of car documents or/ and a key,additional fee of EURO 100.00 per each will be charged.
All supplementary charges for fines, parking tickets and etc. will be requested to be paid by the Customer who rented the specified car.
Additional Services / Extras
- Baby seat Available - Free of charge
- After hours / official holiday's services Services out of opening hours and / or during weekend / national holidays are offered at additional charge of EUR 20.00 per each time.
- Sky rack Available - Free of charge
- Snow chains Available - Free of charge
- Other Rent with company driver – An additional fee of EUR 15 per day will be charged.
The additional expenses for fuel and driver accommodation will be applied to the customer.
Cancellation of reservation can be made at any time.
By pressing "I agree and accept" button , the renter confirm that he acknowledgements and accepts Company's "General Rental Conditions".